Real Dentists, Real Results

OVERVIEW

Dr. Brooke Kondo Rains took over her family's Central California family practice in 2021, inheriting not only their loyal customer base, but also a weekly schedule that felt overwhelming, like most dental offices. As a highly educated dental practitioner, Dr. Brooke knew that her biggest strength was her compassionate patient approach and dental skillset, not necessarily managing the behind-the-scenes operations that are usually tasked to schedulers and office managers. To keep her office independently owned, and to be able to spend ample time with her husband and young daughters, Dr. Brooke decided to optimize her practice and schedule with Jody Arrowsmith of Dynamic Dental Scheduling.

KEY RESULTS

In 2021, before Dynamic Dental Scheduling, Kondo Family Dentistry was earning $905,000 in annual production. While the revenue was strong, the office schedule felt chaotic, and Dr. Brooke knew her time could be optimized. That's where Jody Arrowsmith came in with DDS.

Using the DDS algorithm, as well as Dr. Brooke’s personal preferences for procedure timing and how she wanted to spend her days, Jody crafted a custom schedule to balance the most important factors, keeping staff busy and productive, in particular Dr. Brooke, but never overworked. Within three months, the office was calmer and optimized; in 2022 and 2023, the office produced over $1.3M in revenue - a $400,000 jump from years prior. In 2024, the office is on track to earn $1,600,000. The only change? The installation of a custom DDS schedule template, updated each year toward Dr. Brooke’s new goals.